Employment Opportunities
Sales Associate
Shelby Paint & Decorating is searching for an experienced design consultant. The primary responsibility for the Design Consultant is attaining sales growth targets related to home fashions products. Responsibilities include developing a business plan for in-store selling, in-store events, out of store event and home consultations that focus on using the latest design trends in color, fabrics, window treatments to close sales and achieve goals.
Key Job Responsibilities Include:
- Assist all customers in a professional and timely manner upon them entering the retail store.
- Answer customer telephone calls promptly and in an appropriate manner per company guidelines
- Provide knowledgeable assistance to customers with all product lines and services offered by the retail store.
- To suggestively sell additional merchandise to the customer assisting the customer in completing their projects.
- To actively participate in all provided training programs.
- To maintain merchandising standards established by store managers and /or operational managers including product display sand promotional displays etc.
- To actively participate in store activities including stocking shelves, carrying merchandise out for the customer.
- Present a professional, neat appearance, maintain a good attendance record and arrive to work at the scheduled time.
- Participate in all daily housekeeping responsibilities that include interior/exterior maintenance, product organization, etc.
- Adhere to all company policies and procedures outlined in the retail employee handbook.
- Process all sales transactions in a timely and accurate manner adhering to all operational procedures concerning transactions.
- Develop, evaluate and maintain an effective sales and marketing plan for an assigned store and implement Senior Management’s strategies.
- Ensure home décor sales growth through effective account prospecting and increase in purchasing orders.
- Partner with store managers gaining a complete understanding of all paint related jobs taking place to prospect customers for décor sales.
- Educate all existing and prospective customers on store product portfolio and services.
- Identifies new selling opportunities and closes new deals in alignment with store and market strategies and assigned goals
- Manage complaint resolutions
- Determine a customer’s needs by asking questions and listening to the customer’s response.
- Provide in store assistance with color selection and paint mixing/sales.
- Communicate with clients to assess what they want and need in a space, and then present your ideas for meeting those goals in a compelling way
- Define the overall project needs, budget, coordinate with vendors, manage contracts appropriately and ensure adherance to project schedules and timelines.
- Create design plans for customers with identified needs to emphasize full project solutions including wallpaper, window treatments and other décor products, paint products and sundries
- Consistently follow-up with customers to close sales
- Research new design materials, trade magazines, decorating books and videos to keep abreast of industry trends.
Interest Applicants MUST possess the following qualifications:
- Highest Level of honesty and ethics
- High Energy Level
- Demonstration of design or related decorating experience.
- Strong knowledge and understanding of the décor business
- Experience with cold calling tactics
- Strong interpersonal skills and communication
- Demonstrated skills in customer service, satisfying customer complaints and negotiating;
- Detail oriented;
- Ability to manage time efficiently and appropriately
- Minimum of 3 years retail experience,
- Must possess a valid driver’s license.
- The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 75 pounds
Other influencing characteristics include:
- Bachelor’s Degree in Design
- Pervious Architectural Coatings Experience
Our business is seasonal and interested applicants can be expected to work 60 hours per week in the months of April-October and 45-50 hours per week the remainder of the year.
This position offers a competitive salary and a substantial and realistic bonus program. Benefits include Blue Cross medical insurance, life insurance, paid vacation, and a simplified employee investment plan.
Shelby Paint & Decorating is Metro Detroit’s largest Benjamin Moore Paint Retailer. We carry the highest quality Paints, Wallcoverings, Blinds & Painting Tools. We are a company that values long-term employees and have many that have been with us for 20+ years. We are looking for hard-working producers who can expect to be compensated according to their efforts. We have three locations- Shelby Township, Rochester Hills & Grosse Pointe Woods.
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